Authors: Sasmita Choudhury; A.K. Das Mohapatra; Manoj Kumar Mohanty
Addresses: Rourkela Government Hospital (RGH), Rourkela, Odisha, 769004, India ' Department of Business Administration, Sambalpur University, Jyoti Vihar, Burla, Odisha, India ' Larsen & Toubro Limited, Kansbahal, Sundargarh, Odisha, 770034, India
Abstract: Employee engagement is associated with many desirable outcomes such as job satisfaction, intention to stay, high productivity, job performance and customer satisfaction. Engaged employees over time become more creative, sensitive, productive and contribute from their heart, which can create significant difference to the organisational goal and objective. The promising Indian economy expecting 25% of India's GDP and 100 million jobs by 2022 from manufacturing sector with the help of effective policies created and monitored by government authorities. This calls for a special focus on manufacturing sector and to trace the attributes which are predicting the employee engagement, so that organisations can formulate proper plans and policies to ensure retention and increase in engagement level. This study witnessed organisation and work culture, job profile and accountability, compensation and benefits, resources at work, caring attitude of organisation and communication are the principal factors which govern employee engagement in manufacturing sector.
Keywords: employee engagement; manufacturing sector; Indian industry; private manufacturing firms; principal factor analysis.
International Journal of Services and Operations Management, 2021 Vol.38 No.1, pp.92 - 109
Received: 09 Jun 2018
Accepted: 21 Nov 2018
Published online: 04 Jan 2021 *