Title: Technology policy and change in developing economies: advancing a banking strategy for world developments

Authors: Mohamed O.S. Mahdi, Patrick Dawson

Addresses: Department of Management, Marketing and Information Systems, Dhofar University, College of Commerce and Business Administration, P.O. Box 2509, Postal Code 211, Salalah, Sultanate of Oman. ' Department of Management, Marketing and Information Systems, Dhofar University, College of Commerce and Business Administration, P.O. Box 2509, Postal Code 211, Salalah, Sultanate of Oman

Abstract: This article examines technology policy and change in the Sudanese banking industry. Attention is given to the context of a developing economy that is aiming to fast track into the international banking arena through the introduction and use of new technology that is consistent with electronic banking associated with more advanced industrialised economies. Some of the problems of translating a technology policy into practice and overcoming cultural, historical and socio-political legacies and attitudes are analysed and a number of implications for the adoption of IT in developing counties are assessed. Attention is given to the role of managers in translating national policy and the influence of key stakeholders on the process and outcomes of change. In presenting new empirical data, the article aims to further our understanding of some of the main issues facing less developed economies as they seek to operate and compete within the increasingly electronic and international world of banking.

Keywords: technology policy; change management; IT; information technology; banking strategy; developing countries; technological change; Sudan; electronic banking; online banking; e-banking.

DOI: 10.1504/IJTPM.2006.011252

International Journal of Technology, Policy and Management, 2006 Vol.6 No.3, pp.256 - 273

Published online: 09 Nov 2006 *

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