Title: Emergency related usability evaluation in home healthcare - a systematic review

Authors: Peter Rasche; Moritz Richter; Katharina Schäfer; Sabine Theis; Verena Nitsch; Alexander Mertens

Addresses: Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Eilfschornsteinstr 18, 52062 Aachen, Germany ' Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Eilfschornsteinstr 18, 52062 Aachen, Germany ' Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Eilfschornsteinstr 18, 52062 Aachen, Germany ' Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Eilfschornsteinstr 18, 52062 Aachen, Germany ' Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Eilfschornsteinstr 18, 52062 Aachen, Germany ' Institute of Industrial Engineering and Ergonomics, RWTH Aachen University, Eilfschornsteinstr 18, 52062 Aachen, Germany

Abstract: The new European Medical Device Regulation (MDR) requires manufacturers to “assess and evaluate the risks associated with the intended use and which arise in the event of a reasonably foreseeable misuse” [Regulation (EU): 2017/745 on medical devices]. A 'reasonably foreseeable misuse' can be made by patients or their caring relatives in a critical situation or emergency, as acutely occurring medical symptoms and the concern and fear in such a situation reduce the performance of the users. This literature review will investigate whether research work exists already to specifically consider the reduction in performance of users in critical situations and emergencies in the context of the evaluation of usability. This narrative systematic review was conducted in accordance to the PRISMA statement. Electronic databases 'PubMed', 'Web of Science', 'IEEEXplore' and 'Springer Link' were searched. Fifteen articles were identified as relevant showing no comprehensive investigation of the research question.

Keywords: human factors; emergency; home healthcare; usability testing.

DOI: 10.1504/IJHFE.2020.112492

International Journal of Human Factors and Ergonomics, 2020 Vol.7 No.4, pp.297 - 313

Received: 30 Mar 2020
Accepted: 08 Aug 2020

Published online: 05 Jan 2021 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article