Title: Effects of consumer personal characteristics and psychological factors on nostalgia marketing
Authors: Kyunghee Kim; Ahreum Hong; Yannan Li
Addresses: Graduate School of Technology Management, Kyung Hee University, 1732 Deokyoung-ro Yongin-si Gyunggi-do, South Korea ' Graduate School of Technology Management, Kyung Hee University, 1732 Deokyoung-ro Yongin-si Gyunggi-do, South Korea ' Graduate School of Technology Management, Kyung Hee University, 1732 Deokyoung-ro Yongin-si Gyunggi-do, South Korea
Abstract: This study sought to establish the effects of nostalgia and marketing as outcome variables using consumer personal and psychological factors. First, loneliness had a significant positive effect on consumer self-esteem and social connectedness but did not directly affect the outcomes of nostalgia marketing. Second, the nostalgia function was affected significantly by personal innovativeness and loneliness but not by high price sensitivity. Highly price-sensitive consumers should be targeted with a nostalgia marketing strategy applying a high-quality personal value standard. Third, self-affirmation, which is a nostalgia function, had a significant effect on nostalgia marketing but did not support social connectedness. Nostalgia stimulation was effective in social connectedness, but consumers were not significantly influenced by nostalgia marketing. This study shed light on the importance of the concept of nostalgia in marketing. This is done by incorporating themes or products from the past to create a unique emotional feeling in customers.
Keywords: nostalgia; social connectedness; self-positivity; loneliness; personal innovation; price sensitivity.
International Journal of Electronic Marketing and Retailing, 2021 Vol.12 No.1, pp.89 - 109
Received: 01 Oct 2018
Accepted: 12 Mar 2019
Published online: 18 Nov 2020 *