Title: A model for optimal allocation of human resources based on the operational performance of organisational units by multi-agent systems

Authors: Rahim Khanizad; Gholam Ali Montazer

Addresses: Information Technology Management Department, Faculty of Management and Economics, Tarbiat Modares University, Jalal e Ale Ahmad, Tehran, Iran ' Information Technology Department, Faculty of Engineering, Tarbiat Modares University, Jalal e Ale Ahmad, Tehran, Iran

Abstract: Optimal allocation of human resources is studied in this research. To solve the problem, a model of negotiation between intelligent agents is used in this study. Organisational units are considered as agents that seek for their benefits and use negotiation for human resources and job distribution. We firstly introduce operational performance level to find out how units can guarantee their performance. As a result, in this research, organisational decision making is managed in two levels by agents. In medium level, agents negotiate each other using optimal function to divide human resources optimally. Therefore, the final agreement will be distributed among the organisation using the special function developed for this reason. Results have shown that organisational units' operational performance is a good criterion for human resources distribution in organisation.

Keywords: human resources allocation; intelligent agents; negotiation; optimality; operational performance.

DOI: 10.1504/IJOR.2021.111952

International Journal of Operational Research, 2021 Vol.40 No.1, pp.32 - 51

Received: 14 Nov 2017
Accepted: 07 Apr 2018

Published online: 22 Dec 2020 *

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