Title: A conceptual framework to measure operational efficiency of apparel industry in emerging economies

Authors: Nirma Sadamali Jayawardena

Addresses: Department of Marketing, Griffith Business School, Griffith University, Australia

Abstract: Operational efficiency means the organisation's ability to decrease wastage of inputs and maximise resource utilisation. This could be done by increasing supply quality and eliminating the low-quality products and services for customers (González and Álvarez, 2001). Operational efficiency is a useful measure which utilises the available resources (González and Álvarez, 2001). In this study, researcher was able to develop a more concise conceptual framework which can be used to measure the operational efficiency of apparel industry in emerging economies. This conceptual framework is based on an extensive literature review with 50 research articles which discussed on the operational efficiency in apparel industry of emerging economies. Four different databases have been used to access the research articles in developing this conceptual framework. These are Sage, Google Scholar, Scopus and Pro Quest. This conceptual framework consists of five independent variables which are labour productivity, inventory management, technology, organisations management, supply chain management and dependent variable is operational efficiency.

Keywords: operational efficiency; apparel industry; emerging economies; conceptual framework.

DOI: 10.1504/IJSOM.2020.111854

International Journal of Services and Operations Management, 2020 Vol.37 No.4, pp.567 - 580

Received: 23 Sep 2018
Accepted: 27 Oct 2018
Published online: 16 Dec 2020 *

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