Title: Information technology drivers of supply chain agility: implications for market performance

Authors: Ayman Bahjat Abdallah; Haya Fawzi Ayoub

Addresses: Department of Business Management, The University of Jordan, 11942, Amman, Jordan ' Department of Business Management, The University of Jordan, 11942, Amman, Jordan

Abstract: The purpose of this study is to identify information technology (IT) drivers of supply chain agility (SCA) and examine their effects on the implementation levels of agile supply chains (SCs). It also explores the effect of SCA on market performance (MP). The study analyses survey data collected from 274 manufacturing companies from different industry types in Jordan. These types included machinery and hardware, electrical and electronics, rubber and plastic, chemical, food, textiles and others. Validity and reliability analyses were performed using IBM SPSS Statistics and Amos, and the research hypotheses were tested using structural equation modelling (SEM). The results reveal that all IT drivers, namely, enterprise resource planning (ERP), radio frequency identification (RFID), cloud computing (CC) and Web 2.0 positively and significantly affect SCA. In addition, SCA proves to be positively and significantly related to MP.

Keywords: supply chain agility; SCA; enterprise resource planning; ERP; radio frequency identification; RFID; cloud computing; Web 2.0; market performance.

DOI: 10.1504/IJPQM.2020.111674

International Journal of Productivity and Quality Management, 2020 Vol.31 No.4, pp.547 - 573

Received: 15 Jan 2019
Accepted: 25 Jul 2019
Published online: 09 Dec 2020 *

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