Title: The adopting factors of campus mobile software applications

Authors: Wen-Cheng Wang; Chiu-Hung Su; Nai-Yuan Pai

Addresses: College of Innovation and Entrepreneurship Education, Yango University, China ' Department of Electrical Engineering, Hwa Hsia University of Technology, Taiwan ' Department of Commercial Design, Chung Yuan Christian University, Taiwan

Abstract: Many criteria are used for evaluating the quality of campus mobile software utilisation, though largest of those standards are interdependent or interactive, making it challenging to efficiently separate and enhance the position of campus mobile software applications. This study aims to solve this problem by using a various multicriteria decision-making approach, including decision-making trial and evaluation laboratory (DEMATEL), DEMATEL-based analytical network process (DANP), and the VIKOR method. The relationship between operating standards and value-added assistance content providers can be followed to determine relationship and feedback issues to fit the demands of the mobile communications trade.

Keywords: mobile software application; quality improvement; product; DEMATEL-based analytic network process; VIKOR; influential network relation map.

DOI: 10.1504/IJCNDS.2021.111633

International Journal of Communication Networks and Distributed Systems, 2021 Vol.26 No.1, pp.99 - 113

Received: 21 Aug 2019
Accepted: 29 Dec 2019

Published online: 04 Dec 2020 *

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