Title: The four stages of the knowledge sharing process in SMEs
Authors: Amitabh Anand; Isabelle Walsh
Addresses: SKEMA Business School, University Côte d'Azur, GREDEG, France ' SKEMA Business School, University Côte d'Azur, GREDEG, France
Abstract: This paper takes an exploratory and qualitative stance to investigate and understand how employees within SMEs share their knowledge in a dyadic situation. The research is set in an Indian context. Through participant observation and interviews with both supervisors and employees, we unmask the four essential stages of the dyadic process through which knowledge sharing occurs: identification, medium selection, engagement, and feedback. Based on our findings, we highlight theoretical and practical implications for SME business leaders.
Keywords: knowledge sharing; knowledge sharing process; dyadic relation; SMEs; India.
DOI: 10.1504/IJEIM.2020.110100
International Journal of Entrepreneurship and Innovation Management, 2020 Vol.24 No.6, pp.465 - 481
Accepted: 06 Jun 2019
Published online: 06 Oct 2020 *