Title: Perceived organisational support and employees' performance: the mediating role of affective commitment

Authors: İlhami Yücel; Neuza Ribeiro; Daniel Roque Gomes

Addresses: Erzincan Binali Yıldırım University, 24100, Turkey ' Center of Applied Research in Management and Economics (CARME), Polytechnic Institute of Leiria Campus 2, Morro do Lena, Alto do Vieiro, 2411-901 Leiria, Portugal ' Center for Research in Communication, Information and Digital Culture (CIC-Digital), School of Education (ESEC-IPC), Polytechnic Institute of Coimbra, Praça Herois do Ultramar, 3030-329 Coimbra, Portugal

Abstract: This paper aims to understand if workers' affective commitment (AC) mediates the relationship between perceived organisational support (POS) and individual performance (IP). Using a sample of 476 professionals of a Turkish hospital, structural equation modelling was used to test for the model of analysis. Results revealed that: 1) POS is positively related with employees' AC; 2) POS is positively related with IP; 3) AC is positively related with IP; 4) AC fully mediates the relationship between POS and IP. This study suggests that supporting employees is a valid path for the development of an affective bond with the organisation, which in turn fosters employees' effectiveness.

Keywords: perceived organisational support; POS; affective commitment; individual performance; management; development.

DOI: 10.1504/IJMED.2020.108713

International Journal of Management and Enterprise Development, 2020 Vol.19 No.3, pp.187 - 202

Received: 18 Dec 2018
Accepted: 19 Jan 2020

Published online: 17 Jul 2020 *

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