Title: E-government in the public cloud: requirements and opportunities

Authors: Andreas Abraham; Felix Hörandner; Thomas Zefferer; Bernd Zwattendorfer

Addresses: Institute of Applied Information Processing and Communications, Graz University of Technology, Graz, Styria, Austria ' Institute of Applied Information Processing and Communications, Graz University of Technology, Graz, Styria, Austria ' A-SIT Plus GmbH, Graz, Styria, Austria ' Institute of Applied Information Processing and Communications, Graz University of Technology, Graz, Styria, Austria

Abstract: Cloud computing promises various advantages compared to classical provisioning models and is therefore highly interesting for e-government services. For security and data protection reasons, adoption of cloud computing in public sectors has focused on private or community clouds so far, underusing the great potential of public clouds. In this article, we tackle this issue and show opportunities to unleash the full potential of public clouds also to the public sector. First, we perform a thorough literature survey to identify a comprehensive set of requirements for e-government services in public cloud environments. Then, we assess cloud-related technologies and propose strategies to satisfy these identified requirements, providing decision makers from the public sector a comprehensive overview that helps during design, migration, and development of e-government service to be deployed in public clouds.

Keywords: electronic government; e-government services; public cloud; cloud computing; e-government service requirements; implementation opportunities.

DOI: 10.1504/EG.2020.108455

Electronic Government, an International Journal, 2020 Vol.16 No.3, pp.260 - 280

Received: 23 Oct 2017
Accepted: 06 Dec 2018
Published online: 14 Jul 2020 *

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