Title: Secure PKI-enabled e-government infrastructures implementation: the SYZEFXIS-PKI case

Authors: Dionysis Kefallinos, Maria A. Lambrou, Efstathios D. Sykas

Addresses: School of Electrical Engineering and Computer Science, National Technical University of Athens, 9 Iroon Polytechniou Street, Zografou 15773, Athens, Greece. ' Department of Shipping Trade and Transport, University of the Aegean Business School, 2A Korai Street, Chios 82100, Greece. ' School of Electrical Engineering and Computer Science, National Technical University of Athens, 9 Iroon Polytechniou Street, Zografou 15773, Athens, Greece

Abstract: In this paper, we address the key issues of trust, identity management and privacy, within the context of a modern, secure, Public Key Infrastructure- (PKI-) based e-government model. Firstly, we review the basic concepts, standards, methodological tools, critical success factors and international experience for designing and implementing PKI-based secure electronic services. We build on this by presenting a case study of a contextualised technology and process solution, namely the SYZEFXIS-PKI case, a nation-wide ongoing initiative aimed to provide a modern ICT infrastructure for the Greek Public Administration (GPA). Our goal is to communicate lessons learnt from the development, implementation and delivery of a national PKI-based environment, its repercussions and the critical success factors for its widespread use and effectiveness, as a major step towards the realisation of a secure e-governance model in Greece. Finally, we discuss the new modern vision of trust, identity management and privacy in the context of electronic governance and we postulate on future developments.

Keywords: e-government; Greece; public key infrastructure; PKI; security; privacy; trust; identity management; electronic governance; electronic government.

DOI: 10.1504/EG.2006.010802

Electronic Government, an International Journal, 2006 Vol.3 No.4, pp.420 - 438

Published online: 04 Sep 2006 *

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