Title: Investigating employee performance impact with integration of task technology fit and technology acceptance model: the moderating role of self-efficacy

Authors: Hussain Ahmad Hussain Awad

Addresses: Faculty of Business, MIS Department, Amman Arab University, Amman, Jordan

Abstract: This study sheds light on the relationship between technology factors and employee performance impact. The current study develops an integrated technology model underpinned task technology fit (TTF) and technology acceptance model (TAM) to investigate employee performance impact in Saudi public organisations. This study goes a step further and examined the moderating effect of self-efficacy between internet usage and employee satisfaction. Structural equation modelling (SEM) was used for statistical analysis. Findings revealed that altogether technology acceptance model and task technology fit explained R2 54.7% variance in internet usage and R2 60.9% variance in employee performance. Results also confirmed that self-efficacy moderate the relationship between internet usage and employee satisfaction. This study is unique as it contributes to information system literature and confirmed two-well known technology theories (TTF and TAM) with relation to employee performance impact.

Keywords: task technology fit; TTF; technology acceptance model; TAM; satisfaction; internet usage; performance impact; structural equation modelling; SEM.

DOI: 10.1504/IJBEX.2020.107594

International Journal of Business Excellence, 2020 Vol.21 No.2, pp.231 - 249

Received: 02 Dec 2018
Accepted: 10 Jan 2019

Published online: 19 May 2020 *

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