Title: When brand scandal spills over brands from the same region of origin: moderating role of psychic distance
Authors: Tong Chen; Yifan Tang; Ping Qing
Addresses: Department of marketing, Huazhong Agricultural University, No.1, Shizishan Street, 430070, Wuhan, China ' Department of marketing, Huazhong Agricultural University, No.1, Shizishan Street, 430070, Wuhan, China ' Department of marketing, Huazhong Agricultural University, No.1, Shizishan Street, 430070, Wuhan, China
Abstract: Previous studies have documented that brands are vulnerable to negative spillover caused by scandalised brands from the same countries. However, little is known about how individual-level perceived psychic distance (PD) influences the likelihood of spillover occurring. PD refers to individuals' perception of dissimilarities between their home country (or region) and foreign countries (regions). The results from the two experiments indicated that PD improves the likelihood of spillover towards brands from the same region. When PD is high, a brand scandal is more likely to spillover to brands from the same region of origin (ROO) versus those from different ROO. However, when the PD is low, a brand scandal is unlikely to spillover, no matter whether the ROO is the same or not. The results also reveal the moderated mediating role of perceived brand similarity.
Keywords: brand scandal; spillover effect; psychic distance; perceived brand similarity; region of origin; moderating effect.
European Journal of International Management, 2020 Vol.14 No.3, pp.461 - 475
Received: 30 Oct 2017
Accepted: 03 Sep 2018
Published online: 02 Mar 2020 *