Title: Development of an individual work performance and work design questionnaire

Authors: Mohd Faizal Hamzah; Mohamad Noorman Masrek; Irwan Kamaruddin Abdul Kadir

Addresses: University of Malaya Library, Lembah Pantai, 50603 Kuala Lumpur, Malaysia; Information Management Faculty, UiTM Puncak Perdana Campus, Seksyen U10, 40150, Shah Alam, Selangor, Malaysia ' Information Management Faculty, UiTM Puncak Perdana Campus, Seksyen U10, 40150, Shah Alam, Selangor, Malaysia ' Information Management Faculty, UiTM Puncak Perdana Campus, Seksyen U10, 40150, Shah Alam, Selangor, Malaysia

Abstract: Study in work design and work performance concepts is incredibly limited in library fields. The instrument of both concepts is almost nonexistence. Therefore, the objective of this study is to propose a set of instrument to measure both concepts. The questionnaire was developed based on, task performance, contextual performance, task character and knowledge characteristic. The items in the questionnaire were developed based on the proposed conceptual framework of the previous study. To report content validity for the instrument, the researcher conducted several pretesting sessions to review the instrument. The feedbacks from experts during pretesting were analysed. 326 respondents were involved during the pilot test session of the instrument. The data were analysed using SmartPLS to identify the convergent validity (AVE), Cronbach's alpha, and factor loading for each dimension. The reliability of the proposed instrument was identified, the results of Cronbach's alpha for each dimension are strong to represent the study.

Keywords: work performance; work design; questionnaire; work design; work performance instrument.

DOI: 10.1504/IJSSS.2020.106950

International Journal of Society Systems Science, 2020 Vol.12 No.1, pp.65 - 85

Received: 27 Nov 2018
Accepted: 02 Aug 2019
Published online: 28 Apr 2020 *

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