Title: A user-centred social commitment model for location sharing applications in the family life domain

Authors: Alex Kayal; Willem-Paul Brinkman; Mark A. Neerincx; M. Birna Van Riemsdijk

Addresses: Department of Intelligent Systems, Delft University of Technology, P.O. Box 5031, 2600 GA Delft, The Netherlands ' Department of Intelligent Systems, Delft University of Technology, P.O. Box 5031, 2600 GA Delft, The Netherlands ' Department of Intelligent Systems, Delft University of Technology, P.O. Box 5031, 2600 GA Delft, The Netherlands; TNO Perceptual & Cognitive Systems, P.O. Box 5031, 3769 ZG Soesterberg, The Netherlands ' Department of Intelligent Systems, Delft University of Technology, P.O. Box 5031, 2600 GA Delft, The Netherlands

Abstract: Mobile location-sharing technology is used increasingly by parents to know where their children are. It is our aim to make such technology more flexible in adapting to the particular social context in which it operates. We propose to realise this by allowing users to specify norms that govern the respective social contexts, to which the application should adapt at run-time to provide tailored support. The challenge we address in this paper is the development of a normative model tailored for mobile applications that support location sharing in family life. The novelty of our work lies in the fact that we employ empirical user-centred design methods and techniques for developing the model in an iterative and 'bottom-up' way. This results in two main contributions: 1) a normative model, specifically a social commitment model, for family life location sharing applications shown to be useful and usable, and 2) a demonstration of how user-centred design can be employed to develop a normative model for social applications.

Keywords: social media; location sharing; social commitments; normative frameworks; user values.

DOI: 10.1504/IJAOSE.2019.106429

International Journal of Agent-Oriented Software Engineering, 2019 Vol.7 No.1, pp.1 - 36

Received: 30 May 2017
Accepted: 25 Feb 2018

Published online: 27 Mar 2020 *

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