Title: Exploring the barriers to e-learning adoption in higher education: a roadmap for successful implementation

Authors: Narjisse Hannache-Heurteloup; Karim Moustaghfir

Addresses: Al Akhawayn University in Ifrane, Avenue Hassan II, PO Box 104, 53000, Ifrane, Morocco ' Al Akhawayn University in Ifrane, Avenue Hassan II, PO Box 104, 53000, Ifrane, Morocco

Abstract: E-learning is considered as essential to Moroccan universities, especially open access institutions, to help them face massification, or the increasing student demand, and quality challenges. Despite the initiatives undertaken by some universities to experiment with e-learning, various barriers still hinder its adequate use and adoption. The purpose of this paper is to test a comprehensive framework of e-learning barriers to identify the most challenging factors that hinder the success of e-learning endeavours, using the case of Hassan II University in Casablanca. The study followed a triangulation approach using a survey, interviews and archival data. A perceptual analysis was conducted including a quantitative approach based on mean scores to identify the most significant barriers to e-learning adoption, and a qualitative methodology to explain why and how the examined factors were considered as being important. The study identified the most significant barriers to e-learning adoption, offering hence a roadmap for a more effective implementation of such initiatives.

Keywords: higher education; e-learning adoption; barriers; supporting factors; success framework.

DOI: 10.1504/IJMIE.2020.105407

International Journal of Management in Education, 2020 Vol.14 No.2, pp.159 - 182

Received: 31 Jul 2018
Accepted: 22 Feb 2019
Published online: 28 Feb 2020 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article