Title: Research propositions for knowledge management systems supporting electronic business

Authors: Petter Gottschalk

Addresses: Norwegian School of Management, P.O. Box 580, 1302 Sandvika, Norway

Abstract: This paper documents some of the links between e-business and knowledge management systems that need to be explored in future empirical research. The research propositions in this paper illustrate the need for a contingent approach to knowledge management systems that are to support e-business. Knowledge management systems successfully supporting and improving e-business performance have to satisfy several requirements. First, they have to support the chosen e-business model(s). Second, they have to cause improvements through redesign of e-business processes. Furthermore, more advanced stage of knowledge management technology in terms of codification strategy will be more powerful and successful. These are some of the research propositions presented in this paper, which represents a rich knowledge base for future empirical studies.

Keywords: digital transformation; e-business models; e-business processes; value configurations; knowledge transfer; knowledge management technology; intangible assets.

DOI: 10.1504/IJIL.2006.010514

International Journal of Innovation and Learning, 2006 Vol.3 No.6, pp.593 - 606

Published online: 27 Jul 2006 *

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