Title: Determinants of e-money adoption: an empirical study

Authors: Marcellia Susan; Hamfri Djajadikerta

Addresses: Faculty of Economics, Department of Management, Maranatha Christian University, Bandung 40164, West Java, Indonesia ' Faculty of Economics, Accounting Department, Parahyangan Catholic University, Bandung 40141, West Java, Indonesia

Abstract: Electronic-money (e-money) does work not only as a substitute for physical cash but also as a system that made payments on goods and services possible that facilitate transactions in both domestic and global markets. This research is conducted to analyse certain factors that determine the behavioural intention and adoption of e-money. Data concerning adoption readiness (perceived ease of use, perceived usefulness and social influence), perceived credibility, behavioural intention and adoption of e-money were processed using structural equation modelling to ensure the relationships between research variables. The results indicate that perceived credibility positively affects behavioural intention and behavioural intention positively affects e-money adoption.

Keywords: adoption readiness; behavioural intention; e-money adoption.

DOI: 10.1504/IJTGM.2020.104911

International Journal of Trade and Global Markets, 2020 Vol.13 No.1, pp.98 - 105

Received: 07 Feb 2019
Accepted: 23 Apr 2019

Published online: 06 Feb 2020 *

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