Title: Human resources professionals at the crossroads

Authors: R.K. Patra, S.K. Khatik, A.D. Kodwani

Addresses: Training Placement and Students' Welfare, Maulana Azad National Institute of Technology, Bhopal 462007, India. Department of Commerce, Bhopal University, Bhopal, India. Kirloskar Institute of Advanced Management Studies, Bangalore, M.P., India

Abstract: The emergence of knowledge as human resource management|s (HRM) key resource will certainly necessitate radically new management theories and practices. HRM will assume a distinctive role, since employees will make major contributions in productivity, efficiency and customer satisfaction. The HRM strategies in the 21st century have to focus on a better individual-organisation interface and greater emphasis on organisational effectiveness than on personal success. Now that the employee ratio is decreasing and information technology is taking over administrative tasks, human resource development (HRD) no longer does this. Major strategic challenges such as reorganisations, mergers, technology advances, and globalisation require an HRD perspective. There is also a massive culture shift going on as organisations move from hierarchies to networks. There is an urgent need to bring accountability and power to everyone in an organisation.

Keywords: value-added; reporting and human resource valuation; employee reporting; capitalised value; future service potential.

DOI: 10.1504/IJHRDM.2002.001039

International Journal of Human Resources Development and Management, 2002 Vol.2 No.3/4, pp.436-444

Published online: 18 Aug 2003 *

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