Title: Relating human resource management to 'The Goal' by Eli Goldratt

Authors: Brian J. Galli

Addresses: Long Island University – Post, Brookville, NY, USA

Abstract: In recent years, the business industry changes had caused a reassessment of human resource management (HRM) positions and structures. In the past, human resources (HR) was centralised. However, with the consistent organisational culture changes, HR is becoming decentralised and its operations integrated other departments. Today, HRM is an integral part of business processes similar other departments (finance, accounting, and so forth). However, with regards to specialised areas, like compensation and recruitment, HR remains centralised. Analysis of 'The Goal' by Goldratt demonstrates its relation to HRM. This paper discusses and assesses the implications of HRM on a company's operations. It explains how HRM is related to the theory of constraints (TOC) and how both concepts help to achieve the company's true goal.

Keywords: theory of constraints; TOC; human resource management; HRM; process; critical chain; process improvement; mapping; project management; work flow.

DOI: 10.1504/IJQRS.2019.103759

International Journal of Qualitative Research in Services, 2019 Vol.3 No.2, pp.93 - 106

Received: 13 Jan 2018
Accepted: 14 Feb 2018
Published online: 27 Nov 2019 *

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