Title: Compensation system and job satisfaction: the application of the job descriptive index in the public-sector of Jordan

Authors: Mohammed Rawabdeh; Sahem Nawafleh

Addresses: Department of Public Administration Yarmouk University, Irbid, ZIP Code 21163, Jordan ' Department of Public Administration Yarmouk University, Irbid, ZIP Code 21163, Jordan

Abstract: The current study examined the effect of compensation system in the prediction of employee job satisfaction within the public-sector of Jordan through using the job-descriptive-index (JDI). Data was collected through questionnaire across (314) respondents. Structural-equation-modelling applied and following the completion of the analysis, direct-monetary compensation was found to be partially related to JDI dimensions, whilst, in contrary to expectations indirect-monetary compensation were seen to have no role in achieving job satisfaction, further, non-monetary compensation significantly influenced JDI dimensions of satisfaction, in addition to that, demographic characteristics were found to be significant in affecting job satisfaction. Such results indicate an issue with the provided compensation system that need to be addressed by the public-sector administrative. Further works need to be carried out in order to explore how provided compensation could be effective booster for employee satisfaction especially in the context of Jordan.

Keywords: compensation system; job satisfaction; job-descriptive-index; JDI; demographic characteristics; public-sector; Jordan.

DOI: 10.1504/IJPQM.2019.103523

International Journal of Productivity and Quality Management, 2019 Vol.28 No.3, pp.299 - 317

Received: 23 May 2018
Accepted: 22 Sep 2018

Published online: 08 Nov 2019 *

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