Title: Developers' views on the adoption and benefits of software process improvement programs in Canadian software development firms

Authors: Delroy A. Chevers; Gerald G. Grant

Addresses: The University of the West Indies, Mona, Kingston, Jamaica ' Carleton University, 1125 Colonel By Dr, Ottawa, ON K1S 5B6, Canada

Abstract: For decades software developers have struggled in their attempts to deliver high quality software products. Against this background, software process improvement (SPI) programs are viewed as one of the solutions to overcome the problem of delivering low quality software products. This study utilised a two-phase approach to ascertain the state of SPI adoption and the determinants of information systems (IS) quality and success in Canadian software development firms. The study found a moderate adoption rate of SPI programs and it was felt that user training and technical support could positively impact the success of information systems projects. Based on these arguments a proposed research model was presented with the hope of it being validated in future studies.

Keywords: adoption; process maturity; software process improvement; SPI; software development.

DOI: 10.1504/IJBIS.2019.103077

International Journal of Business Information Systems, 2019 Vol.32 No.2, pp.238 - 252

Received: 19 Jun 2017
Accepted: 14 Jan 2018
Published online: 15 Oct 2019 *

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