Title: Impact of disruptive technology on human resource management practices

Authors: Deborah Sharon Stanley; Vaneeta Aggarwal

Addresses: Department of Management Studies, Rajalakshmi Engineering College, Thandalam, Chennai, Tamil Nadu, India ' Department of Management Studies, University of Madras, Chepauk, Chennai, Tamil Nadu, India

Abstract: Technology is everywhere and it is changing the way things work, hence it is disruptive. Human resource management (HRM) practices have also been affected by disruptive technology, and it is in the form of artificial intelligence, networks and robotics. Artificial intelligence is used in HRM in the areas of recruitment, legal work, monitoring employees, coaching and performance management. Robots are used for interview and selection process, learning, communication, and also in controlling harassment. They are also used as cobots (collaborative robots) alongside humans in workplace. Networks are used in the processes of recruitment, learning and development, career path and collaboration. This paper summarises the impact and after effects of disruptive technology on HRM practices.

Keywords: human resource management; HRM; disruptive technology; artificial intelligence; robotics; networks; electronic human resource management; E-HRM.

DOI: 10.1504/IJBCRM.2019.102608

International Journal of Business Continuity and Risk Management, 2019 Vol.9 No.4, pp.350 - 361

Received: 24 Mar 2018
Accepted: 09 Jan 2019

Published online: 30 Sep 2019 *

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