Title: Research on basic element for medical equipment maintenance satisfaction under requirement theory

Authors: Yi Ge, Xing-San Qian, Wei Ding, Hou-Bin Deng

Addresses: School of management, University of Shanghai for Science and Technology, Shanghai 200093, China. ' School of management, University of Shanghai for Science and Technology, Shanghai 200093, China. ' School of Electronics Engineering and Computer Science, Peking University, Beijing 100871, China. ' Changzheng Hospital, Second Military Medical University, 200003, China

Abstract: On the basis of the theory of market requirement, this paper reports research conducted on the basic elements that affect the satisfaction of medical institutions with their medical equipment maintenance. In addition, it helps to establish a requirement model of medical equipment maintenance through the research on the relation between the loss and medical treatment caused by the shutdown of the medical equipment because of its maintenance.

Keywords: maintenance satisfaction; medical equipment; requirement model; market requirements; equipment shutdown; medical treatment; healthcare.

DOI: 10.1504/IJSOI.2006.010195

International Journal of Services Operations and Informatics, 2006 Vol.1 No.1/2, pp.165 - 173

Published online: 08 Jul 2006 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article