Title: Anchoring and adjustment as a moderator on the impact of computerised order entry on clinical efficiency

Authors: Tamuchin McCreless

Addresses: Department of Computer Information Systems, W.P. Carey School of Business, Arizona State University, Tempe, AZ 85287, USA

Abstract: Studies on the effectiveness of clinical decision support systems on impacting clinical outcomes have shown varying results. A gap exists in understanding the factors that play a role in the relationship between the decision support systems, providers, and clinical outcomes. This study explores the role of adjustment level, or the difference between a clinician's initial evaluation of a treatment path for a patient, and the treatment path presented by a decision support system. The study suggests that where the adjustment level is high, decision support systems are not as effective in affecting outcomes than when adjustment levels are low.

Keywords: healthcare; information technology; decision support; anchoring; adjustment; clinical decision support.

DOI: 10.1504/IJEH.2018.101448

International Journal of Electronic Healthcare, 2018 Vol.10 No.4, pp.299 - 312

Accepted: 31 May 2019
Published online: 07 Aug 2019 *

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