Title: Identification and prioritisation of the critical success factors for research project-based organisations using fuzzy analytic hierarchy process

Authors: Mehdi Tabaroki; Changiz Valmohammadi; Nader Khalesi

Addresses: Islamic Azad University E-Campus, Tehran, Iran ' Department of IT Management, Faculty of Management, South Tehran Branch, Islamic Azad University, Tehran, Iran ' Department of IT Management, Islamic Azad University, E-Campus, Tehran, Iran

Abstract: The main purpose of this study is to identify and prioritise critical success factors (CSFs) of research project-based organisations in the context of Iran using fuzzy analytic hierarchy process (FAHP) technique. In order to do so, at the first step based on an in-depth review of the relevant literature a questionnaire and holding interviews with the experts of this domain a questionnaire was designed and distributed among professionals and its validity and reliability was investigated and confirmed, leading to the structural tree of the model. Then, the second questionnaire in the form paired-wise comparison was designed, and the weights and ranking of the main CSFs and their related sub-factors were calculated using fuzzy AHP technique and expert choice software. Results reveal that the 'project factors' with a weight of 0.445 is the most important factor among the other identified factors, namely, 'personality factors', 'organisational factors' and 'environmental factors'.

Keywords: project-based organisations; research organisations; critical success factors; CSFs; fuzzy analytic hierarchy process; FAHP; Iran.

DOI: 10.1504/IJBIS.2019.101112

International Journal of Business Information Systems, 2019 Vol.31 No.3, pp.354 - 371

Received: 26 May 2017
Accepted: 09 Oct 2017

Published online: 24 Jul 2019 *

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