Authors: Walter Darío Castro-Ramírez; Martine Gadille; Juan Ramón Gallego-Bono; Margarita Ramírez-Carmona
Addresses: Instituto Tecnológico Metropolitano - ITM, Cl. 54a # 30-01, Medellín, Colombia ' Aix Marseille University, CNRS, LEST, Institute of Labour Economics and Industrial Sociology, 35 Avenue Jules Ferry, 13626 Aix-en-Provence, France ' Universitat de València, Department of Applied Economics, Faculty of Economics, Avinguda de Tarongers s/n, 46022 Valencia, Spain ' Universidad Pontificia Bolivariana, School of Engineering, Laureles Campus Circular 1a No. 70-01, Medellín, Colombia
Abstract: This study aims to identify the components of a knowledge management (KM) model to support innovation governance in a Colombian cosmetics cluster. The inter-organisational management of knowledge applied to innovation governance, and the perspective of endogenous economic development emphasises the structural specificities of developing countries. In line with this objective, the community-based participatory research (CBPR) and Delphi methods were combined to collect information from the cluster's different stakeholders, among them dependent shareholders who expressed their views through spokespersons. In an initial stage, a knowledge management model was built. After a second stage with a planning exercise, it integrates organisational and contextualisation proposals, together with the specificities of each of the cluster's stakeholders.
Keywords: knowledge management; knowledge management model; endogenous knowledge; developing regions; cosmetics; community-based participatory action research; territory; cosmetics cluster; governance; dependent stakeholders; minority groups; knowledge-based development; Columbia.
International Journal of Knowledge-Based Development, 2019 Vol.10 No.2, pp.128 - 154
Received: 09 Feb 2018
Accepted: 26 Jul 2018
Published online: 19 Jul 2019 *