Title: Use of performance indicators in HR management for the companies of industrial sector

Authors: Galina Gagarinskaia; Irina Kuznetcova; Aleksandr Gagarinskii

Addresses: Department of 'Economics and Management of Organization', Federal State Budget Educational Institution of Higher Education, Samara State Technical University, Samara, 244 Molodogvardeyskaia, 443100, Russia ' Department of 'Economics and Management of Organization', Federal State Budget Educational Institution of Higher Education, Samara State Technical University, Samara, 244 Molodogvardeyskaia, 443100, Russia ' Department of 'Economics and Management of Organization', Federal State Budget Educational Institution of Higher Education, Samara State Technical University, Samara, 244 Molodogvardeyskaia, 443100, Russia

Abstract: Building the management system is based on the key performance indicators. The versatility of the system makes it possible to use it also in assessing the techniques for managing the labour potential of the employees in the personnel environment of the industrial sector company. Management structure is typical for the company in question, consists of the three levels: corporate, operational, and line management. Therefore, the contradiction-of-interest risk can theoretically arise both between individuals of the same level and between individuals of different levels. From the analysis performed, we can conclude that at different levels of management different problems have a high level of significance, which allows the situation of colliding interests that occurred at one level not to be transferred to another level of management. The article offers a key performance indicator methodology to effectively manage the enterprises of industrial sector and eliminate the situation of interest inconsistency in horizontal and vertical management.

Keywords: HR management; HRM; management levels; HResources; performance indicators; contradiction of interests.

DOI: 10.1504/IJBEX.2019.100748

International Journal of Business Excellence, 2019 Vol.18 No.3, pp.306 - 335

Received: 23 Oct 2017
Accepted: 30 Mar 2018
Published online: 17 Jul 2019 *

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