Title: Application of structuration theory in the context of ICT: the case of DESH microfinance in Bangladesh

Authors: Jashim Uddin Ahmed; Mohammad Jasim Uddin; Kamal Uddin Ahmed; Md. Al-Amin

Addresses: Department of Management, School of Business and Economics, North South University, Bashundhara, Dhaka 1229, Bangladesh; InterResearch, Bashundhara, Dhaka 1229, Bangladesh ' Sunway University Business School, Sunway University, 5, Jalan Universiti, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia ' Department of Management, School of Business and Economics, North South University, Bashundhara, Dhaka 1229, Bangladesh ' Department of Management, School of Business and Economics, North South University, Bashundhara, Dhaka 1229, Bangladesh

Abstract: This paper is an exploratory nature of how to adapt structuration theory in the context of information and communication technology (ICT) as used in non-governmental organisation (NGO) in Bangladesh. Structuration theory, developed by Anthony Giddens in 1984, has been used to explain organisational structures with Giddens arguing that structure and human interactions are mutually interdependent. However the main aim of the paper is to evaluate the application of structuration theory in the context of ICT in the microfinance sector of Bangladesh. The case study has been conducted on a leading microfinance institution in Bangladesh (given the pseudonym of DESH). The paper finds that the theory provides a well organised framework to identify organisational and social issues and how they are interconnected to technology. The paper also provides suggestions how technology can be more meaningful to the practitioners.

Keywords: Bangladesh; structuration theory; non-governmental organisation; microfinance; adaptation; information and communication technology; ICT.

DOI: 10.1504/IJBCRM.2019.100406

International Journal of Business Continuity and Risk Management, 2019 Vol.9 No.3, pp.187 - 198

Available online: 25 Mar 2019 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article