Title: KISA in innovation of New Zealand software firms

Authors: Julian Williams

Addresses: Ministry of Research, Science and Technology, New Zealand, P.O. Box 5336, Wellington, New Zealand

Abstract: Better understanding of how policies enable firms to access and use KISA will make for better innovation policy. This will enhance innovation, where KISA activities are relevant to innovation. Since KISA are important for innovation, they are also important for a nation|s economic growth where innovation is a key driver. This study finds that the challenges for innovation are generally symptomatic of the size of the firms in as much as the following needs are involved: access to capital, costs of regulatory compliance, costs of market intelligence and networking for learning. One major challenge is the shortage of skilled and experienced commercialisation agents with international networks, as well as skilled general managers and marketers. As for future policy to support innovation in the software industry, this study recommends a number of actions to enhance KISA.

Keywords: knowledge intensive services activities; KISA; innovation; software industry; New Zealand.

DOI: 10.1504/IJSTM.2006.010000

International Journal of Services Technology and Management, 2006 Vol.7 No.2, pp.154 - 162

Available online: 07 Jun 2006 *

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