Title: E-government development: experience from Sumedang Local Government

Authors: Arip Rahman Sudrajat; Lesmana Rian Andhika

Addresses: Faculty of Social and Political Science, Universitas Sebelas April, Sumedang, Indonesia ' Universitas Gunung Leuser Aceh, Policy Analyst Aceh Tenggara Local Government, Kutacane, Indonesia

Abstract: This study aims to examine the role of transformational leadership in the development of e-government at the Sumedang Local Government. Using a qualitative approach, data were collected through semi-structured interviews with 30 informants, comprising local leaders, SPBE managers, and staff, as well as focus group discussions and document analysis. The findings reveal that e-government success in Sumedang is not solely determined by technological infrastructure but is strongly influenced by leadership, which provides idealised influence, inspirational motivation, intellectual stimulation, and personalised consideration. Transformational leadership, distributed leadership, and cross-sector collaboration significantly enhance bureaucratic efficiency, accountability, and digital culture. Despite barriers such as inadequate technology infrastructure, digital literacy gaps, and human resource competencies, effective leadership facilitates sustainable innovation. This study concludes that strengthening transformational leadership and collaboration is crucial to achieving long-term e-government development in local governments.

Keywords: e-government; development; transformational leadership; local government.

DOI: 10.1504/EG.2026.156019

Electronic Government, an International Journal, 2026 Vol.22 No.5, pp.459 - 477

Received: 18 Feb 2025
Accepted: 10 Oct 2025
Published online: 01 Sep 2026 *

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