Title: A framework for analysing the impact of critical success factors on e-public procurement processes

Authors: Razeehsadat Aboutalebi; Mohammad Aghdasi; Bakhtiar Ostadi

Addresses: Faculty of Industrial and Systems Engineering, Tarbiat Modares University, Tehran, Iran ' Faculty of Industrial and Systems Engineering, Tarbiat Modares University, Tehran, Iran ' Faculty of Industrial and Systems Engineering, Tarbiat Modares University, Tehran, Iran

Abstract: This study proposes a structured framework for analysing the impact of critical success factors (CSFs) on electronic public procurement (e-PP) processes, with a national case focus on Iran. Drawing upon 458 scholarly sources (2000-2024), the research identifies and validates 15 key CSFs using a two-stage Delphi method, supported by expert interviews and a systematic literature review. These CSFs are mapped to core, support, and monitoring procurement processes based on the socio-technical MIT90s framework. The framework offers actionable insights for improving transparency, efficiency, and stakeholder alignment in government procurement systems. This study contributes to both theory and practice by integrating strategic and process-oriented perspectives into e-PP design. Future research directions include empirical validation, cross-national comparisons, and integration of emerging technologies for enhanced decision-making and risk management.

Keywords: electronic public procurement; e-PP; public procurement; critical success factors; CSFs; transparency; efficiency; tendering; procurement processes.

DOI: 10.1504/EG.2026.154893

Electronic Government, an International Journal, 2026 Vol.22 No.4, pp.376 - 402

Received: 03 Nov 2024
Accepted: 04 Aug 2025
Published online: 17 Jul 2026 *

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