Title: Fuzzy-DEMATEL for analysis to relationship among the factor implementing information technology governance on organisational performance

Authors: Darshan Kalasua; G.P. Sahu

Addresses: School of Management Studies, Motilal Nehru National Institute of Technology Allahabad, Prayagraj, India ' School of Management Studies, Motilal Nehru National Institute of Technology Allahabad, Prayagraj, India

Abstract: Digitalisation improves organisational performance, which presents several challenges for ITG adoption. This paper aims to examine factors of ITG implementation for organisational performance. The variables of ITG were examined in this research using a variety of literature studies and expert comments. Fuzzy-DEMATEL method carried out for segregating requisites for ITG into cause-and-effect groups. The results produced using this criterion model serve as a guide for ITG to increase the organisation's performance: the most influential factors are financial performance, IT budget, and technological innovation. This paper may also help organisations implement ITG and seek to improve performance with the help of developing and identifying the strength and weaknesses of firms implementing ITG.

Keywords: information technology governance; ITG; firms' performance; IT risk management; fuzzy-DEMATEL.

DOI: 10.1504/IJBIR.2026.154653

International Journal of Business Innovation and Research, 2026 Vol.40 No.3, pp.306 - 325

Received: 01 Dec 2022
Accepted: 09 Apr 2023
Published online: 09 Jul 2026 *

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