Title: Designing a maturity assessment model of the productivity management system for Iranian organisations

Authors: Ali Haji Gholam Saryazdi; Hedayat Kargar Shouroki; Mohammad Saleh Owlia; Abbas Zare Banadkooki; Ahmad Ahmadi Yazdi

Addresses: Systems Dynamics Research Group, Department of Management, Imam Javad University College, Yazd, Iran ' Department of Productivity, Saman Avaran Tose-e Company (SATco), Yazd, Iran ' Department of Industrial Engineering, Yazd University, Iran ' Department of Productivity, Saman Avaran Tose-e Company (SATco), Yazd, Iran ' Department of Industrial Engineering, Yazd University, Iran

Abstract: Despite the theoretical importance of productivity, there is no comprehensive model to guide businesses in establishing a productivity management system. This research aims to develop such a model using information from research literature and expert opinions. Additionally, it presents an evaluation scheme to measure the maturity of productivity management systems in Iranian organisations. The first step involved using content analysis to identify the key conceptual elements of the productivity management subsystem from scientific documents and interviews. Expert meetings were then conducted to determine the interactions between these components, resulting in an integrated model. The successful implementation of this two-step process validated the model, known as i-MAPS. According to the model, individuals responsible for improving productivity in manufacturing and service businesses in Iran's public and private sectors should strive to establish productivity management systems based on the elements outlined in the model to achieve their goals.

Keywords: productivity; productivity management; productivity management system; maturity assessment model; i-MAPS model.

DOI: 10.1504/IJPQM.2026.154366

International Journal of Productivity and Quality Management, 2026 Vol.48 No.2, pp.176 - 193

Received: 08 Sep 2023
Accepted: 08 Oct 2023
Published online: 25 Jun 2026 *

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