Title: Quality of electronic design automation tools

Authors: Nikolaos Georgoulopoulos; Leonidas Hatzithomas; Christina Boutsouki

Addresses: Department of Electrical and Computer Engineering, Aristotle University of Thessaloniki, Building D, Ground Floor University Campus, 54124 Thessaloniki, Greece ' Department of Business Administration, University of Macedonia, Greece ' Department of Economics, Aristotle University of Thessaloniki, Greece

Abstract: Electronic design automation (EDA) tools' success constitutes a critical element for the enterprises whose main activity is electronic system design, such as integrated circuits or printed circuit boards. Like any other type of information system (IS), EDA tools' success is mostly based on the quality of information, system, and service, as well as user's satisfaction. In the present study, the level of EDA tools' user satisfaction is studied in association with the levels of EDA tools' information quality, system quality and service quality. To this end, 305 users of EDA tools, who work either in educational - research institutions or in companies of the semiconductor industry, were asked to complete a relevant questionnaire. The answers were statistically analysed and compared to research hypotheses. The results demonstrated that higher levels of information quality, system quality, and service quality of an EDA tool lead to greater user satisfaction.

Keywords: information quality; user satisfaction; EDA tools; service quality; system quality.

DOI: 10.1504/IJBIS.2026.154002

International Journal of Business Information Systems, 2026 Vol.52 No.2, pp.145 - 168

Received: 02 Sep 2021
Accepted: 26 Jun 2022
Published online: 10 Jun 2026 *

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