Title: Unlocking the nexus: exploring happiness at work, workplace spirituality, and organisational citizenship behaviour in Indian private sector banks

Authors: Rashi Banerji; Animesh Singh

Addresses: SOMC, Manav Rachna University, Faridabad, India ' SOMC, Manav Rachna University, Faridabad, India

Abstract: The paper investigates the impact of happiness at work (HAW) reflected by job satisfaction, engagement, and affective commitment on organisational citizenship behaviour (OCB) in Indian private sector banks. The study examines the mediating influence of workplace spirituality (WPS) represented by meaningfulness, compassion, embracing diversity, resilience and inner peace. The study sampled 522 respondents employed in five leading private-sector banks. The data was analysed using structural equation modelling (SEM) to investigate the relationship between independent (HAW), dependent (OCB), and mediating variables (WPS). The results explained that HAW positively impacts OCB, and all four dimensions of WPS (meaningfulness, compassion, embracing diversity, resilience and inner peace) mediate the relationship between HAW and OCB.). The findings conclude that organisations should use WPS as an effective tool to retain proficient employees who exhibit OCB and contribute to organisational performance.

Keywords: happiness of work; HAW; organisation citizenship behaviour; OCB; workplace spirituality; WPS; private sector banks.

DOI: 10.1504/IJWOE.2026.153683

International Journal of Work Organisation and Emotion, 2026 Vol.17 No.1/2/3, pp.282 - 305

Received: 07 May 2024
Accepted: 10 Feb 2025
Published online: 21 May 2026 *

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