Title: Investigating banking research trends in the era of COVID-19: bibliometric analysis

Authors: Metania Adiarti Sutanto; Maria Widyarini; Vera Intanie Dewi

Addresses: Faculty of Social and Political Sciences, Parahyangan Catholic University, Bandung, West Java 40141, Indonesia ' Faculty of Social and Political Sciences, Parahyangan Catholic University, Bandung, West Java 40141, Indonesia ' Faculty of Economics, Parahyangan Catholic University, Bandung, West Java 40141, Indonesia

Abstract: This study provides a comprehensive analysis of the impact of the COVID-19 pandemic on the banking industry. This research explores various aspects, including financial technology development, stock market and monetary policy, green finance, lockdown and economic disruption, digital banking, payment and risk management, and financial stability. The study highlights the importance of understanding the economic aspects emphasised by government actions and the shift towards digital payment and digital banks. It also examines the impact of the pandemic on credit risk and non-performing loans in Indonesia. The paper summarises key findings and their implications for theoretical, managerial, and regulatory perspectives. It acknowledges limitations and suggests future directions for further research.

Keywords: bibliometric analysis; banking; pandemic; COVID-19; finance.

DOI: 10.1504/IJSEM.2026.153655

International Journal of Services, Economics and Management, 2026 Vol.17 No.3, pp.301 - 319

Received: 22 Mar 2023
Accepted: 06 Feb 2024
Published online: 21 May 2026 *

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