Title: An analytical hierarchy process-based approach to building resilience in the Indian healthcare supply chain

Authors: Ganesh Lakshmanan; P. Leslie Dass

Addresses: School of Business and Management, CHRIST (Deemed to be University), Bengaluru, Karnataka 560029, India ' School of Business and Management, CHRIST (Deemed to be University), Bengaluru, Karnataka 560029, India

Abstract: Healthcare supply chains are constantly evolving and, thus, are subject to an array of disruptive risks. Apart from being crucial to the sustenance of human life, the healthcare supply chains are pivotal in adding value to the economy. The Indian healthcare supply chain is an intricate structure of indigenous and international entities functioning in unison to provide healthcare products to the masses. Bottlenecks along the healthcare supply chain can lead to disruptive consequences at any point. Thus, the identification of these disruptive risks is crucial in articulating risk mitigation strategies and ensuring business continuity. This study identifies supply chain risks along the Indian healthcare supply chain through unstructured interviews with industry experts. The identified risks are prioritised using the analytic hierarchy process (AHP) decision matrix. The results revealed that the Indian healthcare supply chain is facing obstacles with respect to import and export activities.

Keywords: supply chain; risk management; analytic hierarchy process; AHP; multicriteria decision making; supply chain disruption; healthcare.

DOI: 10.1504/IJAOM.2026.151897

International Journal of Advanced Operations Management, 2026 Vol.17 No.1, pp.23 - 39

Received: 10 Feb 2024
Accepted: 14 Jun 2025
Published online: 25 Feb 2026 *

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