Title: The integration of retail supply chain and Industry 4.0 - a bibliometric analysis and insights for future research

Authors: S. Yamini

Addresses: Faculty of Operations and Analytics, National Institute of Technology Tiruchirappalli, Tiruchirappalli – 620015, Tamil Nadu, India

Abstract: Retail 4.0 makes use of the Internet of things and big data analytics at the retail stores to focus on achieving more customers. This investigation categorises supply chain, retail, Industry 4.0, and related research articles based on the publication trends in Retail 4.0. The search showcases the research outcomes by doing a bibliometric analysis during the period 2008-2022 with respect to active authors, data-clusters from abstracts, titles and keywords from various reputed databases. For the last few years, integration of supply chain and Industry 4.0 practices have been an emerging and trending area and it is very evident in retail sector as well. This article highlights about the need for integration of I4.0 technologies in retail supply chain. These classifications and bibliometric analyses aid in identifying potential areas of research and providing directions for aspiring researchers in the field of Retail 4.0 and SCM 4.0.

Keywords: Retail 4.0; Supply Chain Management 4.0; big data; Industry 4.0; IoT in retail; artificial intelligence; smart supply chain management; bibliometric analysis.

DOI: 10.1504/IJSOM.2026.150893

International Journal of Services and Operations Management, 2026 Vol.53 No.1, pp.1 - 20

Received: 05 Mar 2023
Accepted: 11 Jul 2023
Published online: 05 Jan 2026 *

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