Title: Effects of digitalisation on human resource processes: a case study in a global technology company

Authors: Adnan Corum; Ugur Ulas

Addresses: Department of Industrial Engineering, Bahcesehir University, Istanbul, Turkey ' Department of Industrial Engineering, Bahcesehir University, Istanbul, Turkey

Abstract: This paper presents a case study of digital transformation of a global technology company's human resources department with workday application. The digital transformation is focused on payment, training, reporting, and human resources management processes. With this transformation, most of the manual operations are automated, and it is aimed to provide efficiency in resource workload management. The company aims to provide information to employees more easily through digitalisation. This information is usually the employee's training plan calendar, wage documents, and employee-based performance metrics. The company initiates this digitisation step with the workday application. This research reflects how company transforms and builds its own external digital platform history.

Keywords: digitalisation; human resource management; HRM; workday application; transformation.

DOI: 10.1504/IJBIS.2025.150754

International Journal of Business Information Systems, 2025 Vol.50 No.4, pp.519 - 531

Received: 07 Dec 2021
Accepted: 26 Mar 2022
Published online: 23 Dec 2025 *

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