Title: The perspective of including social control in organisational performance management

Authors: Sandra Rolim Ensslin; Daiana Rafaela Pedersini; Laís Karine Sardá Martins; Larissa Marx Welter; Ademar Dutra; Leonardo Ensslin

Addresses: Department of Accounting, Federal University of Santa Catarina, Engineer Agronômico Andrei Cristian Ferreira, s/n, Trindade, Florianópolis, Santa Catarina, Brazil ' Accounting Department, Federal University of Santa Catarina, Maria Ana Bittencourt Street, nº 380, Carianos – Florianópolis, Santa Catarina, Brazil ' Accounting Department, Federal University of Santa Catarina, Marco Antônio Fernandes da Silva Lavier, 377, Serraria, São José, Santa Catarina, Brazil ' Accounting Department, Federal University of Santa Catarina, Douglas Seabra Levier, 163, Trindade – Florianópolis, Santa Catarina, Brazil ' Administration Department, South University of Santa Catarina, Rua Antônio Dib Mussi, 366 – Downtown, Florianópolis, Santa Catarina, Brazil ' Administration Department, South University of Santa Catarina, Rua Antônio Dib Mussi, 366 – Downtown, Florianópolis, Santa Catarina, Brazil

Abstract: The purpose of this investigation was to conduct an integrative review, of theoretical studies, emphasising how the process of organisational performance management can improve by considering elements of social control. Utilising ProKnow-C, 55 theoretical scientific papers regarding performance evaluation were selected. A framework was suggested that considers the relationship between management's guiding concept properties and the elements of social control, indicating engagement as the central element of the discussions. After comparing the framework with 39 papers informing the construction of the management concept, it was discovered that while the literature acknowledges the indispensability of social control elements for efficient organisational performance management, discourses predominantly concentrate on the mechanism of communication and learning. On the other hand, culture and engagement are still explored in a limited manner. Following these findings, a research agenda was suggested to direct discussions towards involving aspects related to these two elements.

Keywords: performance evaluation; performance measurement and management; social control; performance evaluation system; performance measurement; literature review; integrative review.

DOI: 10.1504/IJBPM.2026.150343

International Journal of Business Performance Management, 2026 Vol.27 No.1, pp.1 - 24

Received: 17 Oct 2022
Accepted: 25 Dec 2023
Published online: 10 Dec 2025 *

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