Title: A cinematic analysis of quality management: insights from the movie 'Gung Ho' in Japanese and American contexts

Authors: Md. Mehedi Hasan

Addresses: Human Resource Management Discipline, Khulna University, Khulna, Bangladesh

Abstract: This study explores cultural conflicts and quality management strategies in the 1986 film Gung Ho, integrating Trompenaars' Seven Dimensions of Culture with theories from Deming, Juran, Feigenbaum, Taguchi, Crosby, and Shingo. Using a qualitative case study approach and content analysis, the research investigates how cultural values impact the implementation and effectiveness of quality management. Findings reveal that successful quality management requires more than technical tools; it depends on understanding and adapting to cultural contexts. Cultural differences can hinder or enhance management depending on communication and flexibility. The study underscores the need for organisations in diverse environments to foster cultural awareness, provide targeted training, and promote inclusive practices. It offers practical insights for practitioners and researchers, encouraging future studies to explore cultural dimensions and cross-cultural team dynamics. These insights can help organisations refine their quality practices and strengthen their global competitiveness.

Keywords: culture; quality management; Japan vs. USA; movie analysis; Gung Ho.

DOI: 10.1504/IJCM.2025.150321

International Journal of Comparative Management, 2025 Vol.4 No.3, pp.226 - 258

Received: 24 May 2024
Accepted: 24 Oct 2024
Published online: 09 Dec 2025 *

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