Title: Cognitive computing in crisis management: ethical considerations, societal security implications, and strategic directions for organisational resilience and risk governance

Authors: Rakesh Kumar; Ayushi Sharma; V.S. Damodharan; Girija Nandini; Bijay Kumar Paikaray; Madhusmita Mohanty

Addresses: Department of Management Studies, Graphic Era (deemed to be) University, Dehradun, 248002, India ' Uttaranchal Institute of Management, Uttaranchal University, Dehradun, India ' Department Chair Business, Abu Dhabi Vocational Education and Training Institute, Abu Dhabi, UAE ' Department of ECE, Centurion University of Technology and Management, Odisha, India ' Department of Computer Science and Engineering, Centre for Data Science, Siksha 'O' Anusandhan (Deemed to be) University, Odisha, India ' VIT-AP School of Business (VSB), VIT-AP University, Amaravati, Andhra Pradesh, India

Abstract: This research aims to review the ethical considerations and societal security implications of cognitive computing technology. Cognitive computing is transforming in different sectors like healthcare, education, and supply chain management, but ethical concerns like accountability, compliance risk, and bias persist. The study reviews the social implications of cognitive computing, a technique used in fast decision-making, repetitive tasks, and cyber security protection. An extensive assessment of pertinent material from various sources, different databases like Scopus, Web of Science, Google Scholar, which included research papers, books, proceedings, etc. The study reviewed on ethical and social issues related to privacy, data protection, human behaviour, and job determinants. Different algorithms of cognitive computing were used to enhance efficiency in different sectors. These technologies can reduce the management burden in the organisation.

Keywords: cognitive computing; ethical issues; social security implication artificial intelligence.

DOI: 10.1504/IJBCRM.2025.150163

International Journal of Business Continuity and Risk Management, 2025 Vol.15 No.4, pp.323 - 340

Received: 27 Dec 2024
Accepted: 02 Mar 2025
Published online: 02 Dec 2025 *

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