Title: Employee experience design of the employee onboarding process at a medium scale manufacturing company
Authors: Vandana Mohanty; Mangesh B. Kulkarni
Addresses: Yashaswi's International Institute of Management Science, Chinchwad – 411033, Pune, Maharashtra, India ' Yashaswi's International Institute of Management Science, Chinchwad – 411033, Pune, Maharashtra, India
Abstract: Employee experience is a holistic perception of an employee's journey with an organisation, described by the employee life cycle. This study focuses on designing and implementing the employee experience of the onboarding stage. Using the phased transition approach, researchers have created an employee experience model considering critical touch points of the onboarding stage as described in various literature on onboarding. The model is called the 'new employee transition model of orientation-connection-socialisation'. The model is tested with the target population of new employees in a manufacturing company selected through purposive sampling. The findings indicate that each of these transitions correctly defines the growth and significantly impacts the positive employee experience of the onboarding stage for the new employees. A well-designed and executed development across these three steps of the onboarding stage creates a significant positive employee experience for the new employees.
Keywords: orientation; employee life cycle; onboarding; positive employee experience.
DOI: 10.1504/IJICBM.2025.149916
International Journal of Indian Culture and Business Management, 2025 Vol.36 No.3, pp.345 - 363
Received: 29 Sep 2023
Accepted: 04 Oct 2023
Published online: 18 Nov 2025 *