Title: Construction of intelligent tourism public service platform featuring communication big data and internet of things

Authors: Shuo Liang; Yiran Wang; Lili Liu

Addresses: Hebei Key Laboratory of Optical Fiber Biosensing and Communication Devices, Handan University, Handan, Hebei, China ' School of Management, Wuhan Donghu College, Wuhan, Hubei, China ' Central & Southern China Municipal Engineering Design and Research Institute Co., Ltd., Wuhan, Hubei, China

Abstract: Tourism has evolved into a modern service industry and strategic pillar, driven by advancements in information and communication technology. This transformation has ushered in the era of intelligent tourism. This study introduces the background of intelligent tourism, summarising academic research on tourism public service platforms, big data (BD), and the Internet of Things (IoT). An algorithm model is proposed to establish a theoretical framework for constructing an intelligent tourism platform characterised by BD and IoT. Factor analysis identifies key elements for platform development, followed by simulation experiments to validate its effectiveness. Results demonstrate that the proposed platform increases user satisfaction by 20% compared to traditional systems. In the BD era, with growing socioeconomic and technological progress, integrating information technology across industries has become critical. Developing intelligent tourism platforms represents a significant theoretical and practical challenge for the tourism industry's advancement.

Keywords: intelligent tourism; big data; internet of things; communication technology; wireless communication.

DOI: 10.1504/IJCAT.2025.149852

International Journal of Computer Applications in Technology, 2025 Vol.77 No.1/2, pp.33 - 40

Received: 20 Dec 2024
Accepted: 27 Feb 2025
Published online: 14 Nov 2025 *

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