Title: Effective online learning and training in higher education

Authors: Monica Chaudhary; Udit Chawla

Addresses: Melbourne Institute of Technology, Sydney, NSW, Australia ' Business Administration Department, University of Engineering & Management, Kolkata, India

Abstract: The COVID-19 pandemic has created significant challenges for the global education community. The effectiveness of online learning has been questioned number of times in the past where student motivation becomes the single most important factor. This study aims at analysing student's satisfaction while learning online and whether formal training to study online made any significant impact on student satisfaction. Data collection was done through a structured questionnaire across India. Three important facts identified for student satisfaction are student's awareness and knowledge of online learning, teacher's awareness and knowledge to teach online, and blended learning approach where students want to study online but along with traditional face to face teaching. Educational institutes and policymakers may take advantage by making appropriate policy in terms of training requirements. The study would also be beneficial for Edu Tech companies to brainstorm and make platforms that caters to student demand and flexibility.

Keywords: COVID-19; online studying; student; satisfaction; learning system; technology.

DOI: 10.1504/IJTEL.2025.149376

International Journal of Technology Enhanced Learning, 2025 Vol.17 No.4, pp.397 - 412

Received: 06 Mar 2024
Accepted: 27 May 2024
Published online: 28 Oct 2025 *

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