Title: Contextual differences in the student evaluation of teaching (SET) in Mexico: comparing education face to face and online classes between different faculties

Authors: Elizabeth Martínez-Orozco; Carlos López-Hernández; Hugo Briseño; Manuel Soto-Pérez

Addresses: Universidad Panamericana, Facultad de Ciencias Económicas y Empresariales, Álvaro del Portillo 49, Zapopan, Jalisco, México ' Universidad Panamericana, Facultad de Ciencias Económicas y Empresariales, Álvaro del Portillo 49, Zapopan, Jalisco, México ' Universidad Panamericana, Facultad de Ciencias Económicas y Empresariales, Álvaro del Portillo 49, Zapopan, Jalisco, México ' Universidad Panamericana, Facultad de Ciencias Económicas y Empresariales, Álvaro del Portillo 49, Zapopan, Jalisco, México

Abstract: The factors that influence SET have been extensively addressed, but not the differences that these factors may have either by different modalities (online and face-to-face) or by the faculty in which the class is taught (business, engineering or law). The present study develops logit models sectioned by year (2018 to 2022) and by faculty to analyse the students' teaching evaluations at a private university in western Mexico with a sample of 7967 observations. The results show significant differences in the face-to-face and online modalities, with some similarities and different results among the faculties in the study. The findings provide guidelines to establish institutional policies that support the management of higher education institutions in the framework of the new normality under the online and face-to-face education scheme.

Keywords: SET; student evaluation of teaching; online classes; higher education; contextual differences in education; institutional policies.

DOI: 10.1504/IJMIE.2025.148275

International Journal of Management in Education, 2025 Vol.19 No.5, pp.552 - 572

Received: 04 Jul 2024
Accepted: 21 Nov 2024

Published online: 01 Sep 2025 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article