Title: Influence of performance appraisal practices on employee performance: a case study on Indian rural malls

Authors: Sunil Atulkar; Monika Sharma

Addresses: School of Management, Sanjeev Agrawal Global Educational (SAGE), University Bhopal, India ' Department of Management, Maharishi Centre for Educational Excellence (MCEE-MIM) Bhopal, India

Abstract: Today performance appraisal practices play an important role in career development, solve existing problems and increase employee morale, productivity and performance. Therefore, the study aims to identify the important performance appraisal practices that influence employee performance in the context of rural shopping malls, particularly in central India. Based on previous literature reviews, the study identifies five major performance appraisal practices used in rural shopping mall that improve employee performance. Using confirmatory factor analysis and structural equation modelling through SmartPLS 3.0 software, 213 employees' data from rural shopping malls of six major cities of central India were analysed and validated. Study results show that the design of all five performance appraisal practices, ranking method, rating scale, checklist method, paired comparison and grading method show a positive significant effect on employee performance. Therefore, the study suggested some useful insights about performance appraisal practices that help retail owners to work on employee performance for organisational productivity.

Keywords: performance appraisal; rural mall; employee.

DOI: 10.1504/IJBPM.2025.145888

International Journal of Business Performance Management, 2025 Vol.26 No.3, pp.305 - 321

Received: 15 May 2023
Accepted: 18 Jul 2023
Published online: 30 Apr 2025 *

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