Title: The effect of leadership, learning organisations, employee creativity, transactive memory systems with organisational innovation mediation

Authors: Golan Hasan; Farida Jasfar

Addresses: Universitas Internasional Batam, Gajah Mada Street, Sei Ladi – 29442, Indonesia ' Universitas Trisakti Jakarta, Kemanggisan ilir raya, Jakarta Barat – 29462, Indonesia

Abstract: The purpose of this research is to identify and study the factors that influence the performance of star-rated hotel organisations. We examine the relationship between the influence of leadership, learning organisations, employee creativity and transactive memory systems mediated by organisational innovation variables on organisational performance variables. The research sample consisted of 123 staff and managers of star hotels. The results of this study explain that there is a positive significant influence of the transactive memory system variable on organisational innovation, the influence of employee creativity, innovation, leadership, employee creativity on organisational performance, which is mediated by organisational innovation. Theoretical implications of organisational innovation through improving indicators will be able to improve hotel performance to increase tourist trust and loyalty. Managerial implications that need to be implemented are the influence of leadership, employee creativity on organisational innovation and the influence of leadership on organisational performance mediated by organisational innovation.

Keywords: leadership; learning organisation; employee creativity; transactive memory system; organisational innovation; organisational performance.

DOI: 10.1504/IJBPM.2025.145871

International Journal of Business Performance Management, 2025 Vol.26 No.3, pp.289 - 304

Received: 10 Aug 2022
Accepted: 05 Jun 2023
Published online: 30 Apr 2025 *

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